Lenders want to see current information before they refinance your mortgage.
The documents you need to supply depend on whether you're employed, self-employed, or earning rental income, but the underlying purpose is the same: the lender wants to confirm your income hasn't dropped, your expenses haven't blown out, and the property still holds its value. If you're switching lenders or adjusting your loan amount, you'll be treated as a new applicant even if you've been paying on time for years. That means recent payslips, bank statements, and a property valuation rather than what you handed over when you first bought.
Income Proof for PAYG Employees
You'll need your two most recent payslips plus the last two years of tax returns or notices of assessment from the ATO.
Lenders cross-check these to make sure your base salary matches what you've reported and that any bonuses or overtime are consistent. If you've changed jobs in the past six months, they'll usually want a letter from your current employer confirming your role, salary, and employment type. In our experience, a contract role or probation period doesn't automatically disqualify you, but it will trigger extra questions and may mean a higher rate or smaller loan amount. For Parkdale borrowers working in industries with variable hours, such as hospitality along the Nepean Highway or trades servicing the bayside suburbs, make sure the payslips you submit show a typical fortnight rather than a quieter period.
Income Proof for Self-Employed Borrowers
If you run your own business, lenders want two years of full financials: tax returns, notices of assessment, and often a profit and loss statement prepared by your accountant.
Some lenders will accept one year if you've only been trading for 12 to 18 months, but expect a higher rate or a cap on how much you can borrow. The income figure they use is usually your taxable income plus any add-backs like depreciation, but this varies between lenders. Consider a borrower who runs a consulting business from home and shows $80,000 in taxable income but adds back $15,000 in depreciation and vehicle expenses. One lender might assess them on $95,000, another on $85,000. That difference can change your refinance outcome, which is why a home loan health check often uncovers a lender that suits your structure without requiring you to change how you report income. If you're self-employed in Parkdale and your business is tied to the local area, such as a cafe near Parkers Reserve or a service business covering the bayside, make sure your financials are up to date before you start the application.
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Bank Statements and Living Expenses
Lenders ask for three months of statements from every account where your income lands or bills come out.
They're looking for consistent income, yes, but also for spending patterns that might signal financial stress. Regular gambling transactions, frequent overdrafts, or unexplained cash deposits will raise questions. If you've been using a redraw facility or offset account to manage your cashflow, those statements need to be included too. In a scenario like this: a Parkdale couple applying to refinance their mortgage show $4,000 a month going into savings and $2,500 in regular expenses, but their statements also show $1,200 a month in childcare and school fees that weren't captured on the expense declaration. The lender picks this up during assessment and adjusts their borrowing capacity down by $90,000, which forces them to drop the request for a small cashout. The lesson is that statements tell the full story, so don't rely on estimates when you fill in the application.
Property Valuation
The new lender will arrange a valuation to confirm your property's current worth, and you won't see the report unless you ask for it.
If the valuation comes in lower than you expected, the lender may reduce the loan amount they're willing to approve or ask for a larger deposit. For Parkdale homes, valuers typically consider recent sales within a kilometre, the condition of the property, and proximity to the beach and train station. A weatherboard cottage with original features near Parkdale Station might be valued differently to a renovated unit closer to the Mentone border, even if the land size is similar. If you're refinancing to access equity for an investment property or renovation, a conservative valuation can derail the plan. Some lenders use automated valuations for low-risk refinances, which can be quicker but less forgiving if your property type is unusual or the recent sales data is thin.
Identification and Loan Documents
You'll need a driver's licence or passport, plus a rates notice or utility bill showing your current address.
If your name or address has changed since you took out the original loan, bring the paperwork that explains it: marriage certificate, change of name certificate, or statutory declaration. Lenders also want a copy of your most recent home loan statement, which shows your current balance, interest rate, and repayment amount. If you're coming off a fixed rate period and switching lenders at the same time, grab the letter your current lender sent about your new rate. That letter becomes useful if you need to show why refinancing makes sense, especially if the revert rate is significantly higher than what you're being offered elsewhere.
When You're Releasing Equity or Consolidating Debt
If you want to increase your loan amount, lenders will ask what the extra funds are for and may require supporting documents.
Planning to renovate? They'll want quotes from licensed builders. Buying an investment property? They'll want a contract of sale or a letter from your conveyancer. Consolidating credit card or personal loan debt? They'll want statements showing the current balances. Lenders are more cautious about cashout refinances than straight rate switches, so expect a closer look at your expenses and a slightly higher rate. We regularly see Parkdale borrowers underestimate how much documentation is required when they want to pull out $50,000 for a bathroom renovation or to buy a car. The refinance application itself isn't harder, but the lender won't release the funds without proof of how they'll be used.
Timing and Preparation
Most lenders take two to four weeks to assess a refinance application once all documents are in, but the clock doesn't start until everything is submitted.
If you're missing a payslip or your accountant hasn't lodged your tax return yet, the application sits in a queue and doesn't move. For Parkdale residents refinancing before a fixed rate expires or to lock in a lower rate, start gathering documents a month before you want to settle. That gives you time to chase up anything that's outdated or incomplete without rushing at the last minute. If you're unsure whether your paperwork will meet a particular lender's requirements, a mortgage broker in Parkdale can review it before you lodge and flag anything that might cause delays.
Call one of our team or book an appointment at a time that works for you. We'll walk through what your lender is likely to ask for and help you put it together before you apply.
Frequently Asked Questions
What documents do I need to refinance if I'm employed?
You'll need your two most recent payslips, the last two years of tax returns or notices of assessment from the ATO, and three months of bank statements from every account where income or expenses flow. If you've changed jobs recently, lenders may also ask for an employment letter confirming your role and salary.
How long does it take to process a refinance application?
Most lenders take two to four weeks to assess a refinance once all documents are submitted. The timeline can stretch if paperwork is missing or outdated, so it's worth gathering everything a month before you want to settle.
Do I need a property valuation to refinance?
Yes, the new lender will arrange a valuation to confirm your property's current value. If the valuation comes in lower than expected, it may affect the loan amount you're approved for or require a larger deposit.
What extra documents do I need if I'm self-employed?
Self-employed borrowers typically need two years of full financials: tax returns, notices of assessment, and a profit and loss statement prepared by an accountant. Some lenders will accept one year if you've only been trading for 12 to 18 months.
What happens if I want to release equity when I refinance?
If you're increasing your loan amount, lenders will ask what the extra funds are for and may require supporting documents such as builder quotes, a contract of sale, or statements showing debt balances. Cashout refinances are assessed more closely than rate switches.